How to Book

There are three elements to your conference booking with Core Digital Network.

1. Room Hire For Conference.
2. Charges for audio and visual link up.
3. Booking fee to cover administration costs and testing of sites prior to your conference.

After initial availability of your preferred time and date has been checked, please fax back supplied booking form.

We will then confirm back in writing all the conference details, including time, date, address of rooms, site contact and ISDN numbers. If ISDN videoconference is requested extra charge + room hire cost.

Booking Fees + Room Hire

• On site Booking Fee – £50 per meeting per hour
• Multi-site Booking Fee – £75 per meeting per hour

Reduced rates for Community & Voluntary Organisations are also available. For further details please contact us.

After the confirmation paperwork has been issued, the conference details (date and time) may be changed once without charge, thereafter £25 per amendment.

Testing Policy

Core Digital Network strongly urges the necessity for a test call before each conference and meeting. If the conference involves a private site the onus is on the private site to arrange a mutually convenient time. Should a test take place and the conference fails due to technical difficulties or inadequate support of the private site full charges will apply.

Other Equipment Hire Available:

• Laptop – Powerpoint presentations
• DVD Player/Recorder

Cancellation Policy

Notification period Charges

• Less than 24 hours – 100% of booking fee
• 48 – 24 hours – 50% of booking fee
• 48 + hours – 25% of booking fee

The time scale of the notification period is based on receipt during Core Digital Network office hours.

Booking Conditions

• Minimum room hire period is 60 minutes. You will be charged for a minimum of time booked and in 15 minute increments of £12.50 if the meeting runs over.
• ISDN charges are billed as per carrier. Every effort will be made to confirm prices before the conference starts.
• Core Digital Network will not be held responsible for any problems caused by a lack of operator knowledge at the private site.
• Core Digital Network will not be held responsible for any delays, postponements or cancellations.
• Core Digital Network video conference due to unforeseen circumstances, including equipment failure, will not be held responsible for audio or video faults caused by:
  • Line faults in telecom carrier network or exchanges, or
  • Interference that may be caused by external environmental factors.
  • Liability as a breech of conditions, including any consequential loss which the customer may sustain is limited to:
  • Supply of services again, or
  • Payment of the cost of having the services supplied again.

Payment Terms

Invoice accounts can be set up as agreed with the finance department – terms 30 days. We can accept payment in either Sterling or Euros.